Privacy Policy
At ZyphTech Systems, we respect your privacy and are committed to transparent, responsible data handling for all technology clients, students, and website visitors.
Effective Date: September 2026
1. Who We Are
ZyphTech Systems ("we", "us", or "our") is a multi-service digital technology and online education brand founded and led by Muhammad Huzaifa. We engineer software applications, mobile apps, and workflow automations, while offering private 1-on-1 Computer Science mentorship and authentic online Quran education.
This Privacy Policy outlines how we handle personal data collected through our website (https://customer-50e07.web.app), our specialized inquiry forms, and our conversational AI assistant.
2. Information We Collect
We collect information voluntarily provided by visitors when inquiring about services or using interactive features on our site:
- Project & Software Inquiries: Full name, WhatsApp number, email address, country/location, project type (e.g., Mobile App, SaaS, Website, AI automation), estimated budget, delivery timeline, and technical specifications.
- Education & Tutoring Inquiries: Student name, parent/guardian name (for minors), WhatsApp number, optional email, country/timezone, student age/grade level, selected course ID (e.g., Computer Science, Programming, Quran Reading), and learning goals.
- Conversational AI Chatbot (ZyphBot): Information voluntarily provided during chat onboarding (Full Name, WhatsApp number, city/country) and conversation history to understand your service interest.
- Technical & Session Data: Standard HTTP request data (IP address, browser type, referral URLs, operating system) and local storage preferences (such as dark/light theme choice and returning chatbot state).
3. Purpose of Data Processing
We process submitted data exclusively for legitimate operational, communication, and educational purposes:
Project Scoping & Estimates
Analyzing technical requirements, preparing architectural proposals, and delivering accurate milestones.
Class Scheduling & Mentoring
Coordinating 1-on-1 tutoring sessions, preparing customized curricula, and conducting free trial classes across time zones.
Direct Communication
Contacting you via WhatsApp or Email regarding quotes, consultation times, and course progression updates.
CRM & Lead Management
Maintaining organized client engagement records to prevent dropped inquiries and provide continuous support.
4. Third-Party Services
To provide seamless communication and hosting, we integrate with reputable third-party platforms:
- WhatsApp (Meta):Optional direct messaging and support links transfer you to WhatsApp, where Meta's privacy policies apply.
- Hosting & Cloud Infrastructure: Our static website assets are hosted on Google Firebase Hosting with HTTPS transport encryption.
- Inquiry Transmission: Form submissions are dispatched via secure email routing endpoints to our administrative inbox (huzaifa.cs67@gmail.com).
- CRM Operations: Inquiries may be logged into secure customer relationship management systems (such as Zoho CRM or HubSpot) solely for consultation follow-ups.
We do not sell, rent, monetize, or trade your personal data to advertisers or third-party brokers under any circumstances.
5. Children & Student Privacy
Our Education Division provides tutoring for school students (Grades 1–10) and young Quran recitation learners. All inquiries, lesson coordination, and payment discussions for minor students must be authorized and managed by a parent or legal guardian. We do not knowingly collect personal data directly from unaccompanied minors.
6. Data Security & Retention
We apply industry-standard technical measures (including SSL/TLS encryption, authenticated administrative access, and restricted API credentials) to safeguard submitted data against unauthorized access, loss, or disclosure.
Information is retained only as long as necessary to fulfill active software contracts, ongoing mentoring programs, or legitimate business recordkeeping requirements.
7. Your Rights & Contact Us
You retain full control over your voluntarily submitted information. You may request to review, amend, or permanently delete your contact details from our records at any time.
ZyphTech Systems — Data Controller
Direct inquiries to founder Muhammad Huzaifa